Privacy Policy
Frequently asked questions
Here are some common questions about our company.
We accept returns within 30 days of purchase, provided the item is in its original condition and accompanied by the receipt. Refunds will be issued in the original form of payment. Please note that certain items, like downloadable content or final sale items, may not be eligible for return.
Yes, we offer both physical and digital gift cards in various amounts. Physical gift cards can be purchased in-store or online and shipped to the recipient, while digital gift cards are sent instantly via email. Both types can be used for in-game purchases and merchandise.
We’re dedicated to delivering exciting gameplay experiences and community engagement to ensure your enjoyment.
Absolutely! If you have a specific Minecraft build in mind, you can submit a request through our website. We'll work with you to create your dream build, and you can choose to have it featured on our server or download it for your own use. Custom builds typically take 1-2 weeks to complete, depending on complexity.